Chelsea Palace Casino

Rating: 92%

$850 in bonus money and 50 extra spins; it’s hard to ignore that kind of offer! Online gaming action is a great way to experience the excitement of gaming from anywhere you want, but not all online casinos are created equal. Some have a better experience for the player than others, and every one of them offers a different set of bonuses for new players. Because of this, it pays to shop around to make sure you’re getting a great deal, and the new player bonus of up to $850 plus 50 bonus spins at Chelsea Palace Casino is a healthy way to start your online gaming career.

Chelsea Palace is owned and operated by Nektan Gibraltar Ltd., and licensed and regulated by two of the most trusted oversight authorities in the world, the Gibraltar Gaming commission and the United Kingdom Gaming Commission. Their Random Number Generators are monitored closely by internal staff at Nektan, and verified by NMI, a trusted and fully-accredited name in online gaming.

Let’s take a look at exactly what Chelsea Palace has to offer new players.

Bonus and Promotions

One of the most important things to look at when deciding which online casino to play at is the bonus offers available for new players. These “Welcome Bonuses” are fairly standard across the industry, but vary wildly in terms of how much a new player receives in bonus cash and extra spins. Chelsea Palace has put together a respectable welcome bonus for first-time players when they register a new account.

The new player welcome offer is very generous, giving you the chance to receive up to $850 in bonus money plus 50 extra spins on the popular Starburst slot game. As is standard in the online casino industry, this bonus is given to you by matching some or all of your first several deposits; in the case of Chelsea Palace, you have the potential to receive your bonus $850 spread out over your first three deposits.

The minimum deposit amount to qualify for the matching welcome bonus is $10 for each of your first three deposits, and the bonus matching deposits are given according to this structure:

  • 1st deposit – 200% match up to $100 in bonus + 50 spins on Starburst.
  • 2nd deposit – 100% match bonus up to $250 in bonus
  • 3rd deposit – 50% match bonus up to $500 in bonus

This gives you the opportunity to get a maximum of $850 in bonus money!

Remember, though, that your bonus money isn’t immediately withdrawable. You must meet wagering requirements before you can withdraw your bonus money. Different games count more or less toward these requirements, with some applying 100% toward those requirements, while others count on 75%, 50% or less. Take a look at the FAQ on the main page of the website (you’ll find the link to the FAQ on the bottom of the home page on the right); this outlines which games count toward your requirements, and the percentage they apply.

Generally, there is a 40x wagering requirement before you will be allowed to make any bonus cash withdrawals.

With the extra spins, things are a bit simpler; with your very first deposit of at least $10, you’ll have 50 extra spins credited to your account for use on the highly-popular Starburst game.

Games Available

Chelsea Palace really shines when it comes time to look at the number and variety of games they offer, with almost seven hundred games to choose from. The instant win and slot games that everyone loves are here, like Starburst, Leprechaun Song, Trolls Bridge and King Kong Cash.

Other categories are well-represented in the Chelsea Palace line-up, including the wildly popular progressive jackpot games that can change your life overnight. Golden Goddess, Paws of Fury, Top Cat, Vikings of Fortune, Siberian Storm and over a dozen other jackpot games are available and ready to play.

One other thing to note is that the Chelsea Palace offering of games includes some that are exclusive to Chelsea Palace, with games like Shamrock’N’Roll, Mayan Marvels, Candy Swap, China Shores and 21 other games not found at any other casino.

Of course, you may prefer more traditional casino thrills, and Chelsea Palace has you covered there as well, with over 25 different casino games like blackjack, poker and roulette always ready to give you a dose of casino action.

Software

Chelsea Palace Casino uses NextGen gaming software to power its games, providing games from developers like Micrograming, NetEnt, IGT, Big Time Gaming, Blueprint and others on the white-label Nektan platform.

These are all recognizable names in online gaming for those that are experienced players, and with good reason; the companies responsible for creating the software and programming the games used at Chelsea Palace are not newcomers to the world of online gaming, with dozens of years of experience among them in creating the most entertaining games on the market while adhering to the strictest quality control and fairness.

Live Casino

The instant-win games are nice, but there are times where you want to enjoy true casino action, and live dealer games are a great way to do that without taking a trip to a physical casino. In live casino games, you’re placed directly into the action on the actual casino floor as a real, live dealer does their job in real-time in your browser.

Chelsea Palace offers over 20 different live casino games, including favorites like blackjack, roulette, baccarat, and poker. But with the convenience of being able to indulge in them without the trip to the casino, pokies can be enjoyed at home, while traveling or anywhere they have some free time and are craving action.

Deposits and Withdrawals

Chelsea Palace Casino offers a wide range of different deposit and withdrawal methods, which will make it much easier for you to find the right one for you. Deposits can be made through the following providers:

  • Visa
  • Mastercard
  • Skrill
  • Neteller
  • Paysafecard
  • Boku

One thing to note; your minimum deposit is just $10 for all of these methods, with the exception of Boku, who require a minimum deposit of $15.

When it comes time to withdraw your winnings, the same methods are available for use. The minimum withdrawal allowed is $20, and the maximum amount is $2,000 every 24 hours. Withdrawals require up to three days for processing, with additional time of three to five days required if you wish for your withdrawal to be placed on a debit or credit card, depending on your card provider’s processes.

Loyalty Program

The loyalty program with Chelsea Palace Casino has several unique features not found in most other online casinos.

Entry into the VIP program is simple to achieve; once you deposit a minimum of $2,000 into your account, you’ll be contacted by a VIP Account Manager. As a VIP member, you’ll have numerous benefits not available to other players.

  • A personal account manager
  • Faster withdrawal times
  • Special gifts and promotions
  • Higher deposit limits

As is usual, the more you play, the higher you rise in VIP levels, with many of the features and bonuses increasing with each level you attain.

Another feature of the VIP program is designed to help counter any runs of bad luck you might suffer; depending on your level in the VIP program, you’ll be eligible for anywhere from 5% to 10% back in the form of bonus cash to play on your favorite games.

Also, you cannot lose your VIP status once you have it. In the words of Chelsea Palace, “One a VIP, ALWAYS a VIP.” This means there are no minimum play requirements to maintain your status as a VIP member, and everything from the “unlucky play” cash back bonuses to your personal account manager will be yours to enjoy forever.

This one feature alone makes it worth your while to become a VIP.

Customer Support

Customer support is easy to find on the Chelsea Palace website. There is a “Support” link at the top of the main page, just below the login area, and another at the bottom left of the home page. Clicking these links will take you to the customer support options, of which there are several.

In addition to those details, a FAQ provides the answers to the most commonly asked questions, which means your problem or question may have a ready-made answer waiting for you already!

If not, support is reachable via email, which they say is answered within 24 hours, via telephone or over live chat. With both phone and chat, you’ll have a real-time conversation with a qualified member of the support staff that will be able to answer any questions or concerns you may have.

The live chat and phone options are not available 24/7, however; staff is only available to answer your questions from 8am until midnight GMT.

The Final Verdict

Chelsea Palace Casino has an incredible offering of games to choose from, with everything from live dealer games to casino favorites, along with a truly impressive selection of instant win and progressive jackpot games. It has to be said again that some of the games at Chelsea Palace are exclusive to them, meaning you won’t be able to enjoy them anywhere else.

With licensing from Gibraltar and the UK Gaming Commissions, plus oversight of the random number generators by NMI, players are assured of a fair, reputable experience when playing at Chelsea Palace.

The selection of games and the top-notch customer service, combined with a healthy new player welcome bonus of up to $850 plus 50 extra spins and a lifetime of VIP bonuses and perks once you qualify to enroll in the programme, makes Chelsea Palace Casino a great choice for anyone looking for the excitement of casino action.