JackpotCity VIP Review

JackpotCity VIP Review

Rating: 94%

Having been founded in 1998, JackpotCity is one of the older online casinos, that has managed to keep its customers hooked and it’s content relevant for over two decades. One of the biggest factors in achieving this has been their operation of a successful mobile platform, which offers players a chance to play through a variety of different means. Their online casino app offers the full range of JackpotCity games to both standard players and VIP’s and is available on iPhone, IPad, Android and Windows smartphones.

JackpotCity both notices and rewards its regular players, allowing them to earn VIP status, and access to exclusive events and content. New players are also equally rewarded, with a welcome bonus of up to 1600€ ($1795/£1400). This bonus does have some strict stipulations you’ll need to follow, but in regards to the potential rewards, this seems a fair price to pay.

JackpotCity boasts over 400 games, with the large proportion being slot based. The games are created by Novoline, Netent, and Microgaming, which are all well known for their innovative gameplay, theming, and reliability.

The main drawback to JackpotCity is its lack of availability in key countries such as the USA and the UK. Whilst this does mean that countries who are usually the ones excluded feel special and wanted, it does cut down the sites potential market quite heavily.

Bonuses and Promotions

As previously mentioned, JackpotCity offers an incredible, seen-to-be-believed welcome offer of up to 1600€ ($1795/£1400). Aside from this, standard players will also be invited to take part in monthly events and/or promotions.

In regards to its VIP members, JackpotCity works on a loyalty points system, which rewards players with bonus’ and credits simply for playing. Players earn:

  • 1 Loyalty Point – When wagering 10 credits or more on Video Poker, Craps, Blackjack, Baccarat and Red Dog
  • 2 Loyalty Points – When wagering 10 credits on games of Roulette, Video Slots, Progressive Slots, Pai Gow Poker and Casino War
  • 3 Loyalty Points – When wagering 10 credits on Traditional Slots, Scratch Cards, Sic-Bo and Keno.

These points can be redeemed in minimum increments of 200. The loyalty points are converted into credits, with 1 credit worth 200 loyalty points.

Aside from loyalty points, VIP players will gain access to exclusive high-value events and promotions, with some amazing prizes both cash and physical, such as tickets to exclusive events. They will also often receive free spins, just as JackpotCity’s way of saying thank you.

Another great thing about JackpotCity is that they are always ready to up the ante when it comes to the prizes and bonuses that they offer. JackpotCity regularly features progressive jackpots, including the famous ‘Mega Moolah’, where cash prizes regularly stretch to the value of a million or more.

VIP and Loyalty Programs

Unlike many other online and mobile casinos, to gain VIP status a player simply needs to be loyal to JackpotCity, regularly logging in, playing games, taking part in events and promotions, and making regular deposits. JackpotCity uses their VIP invitations as a way of thanking their loyal customers for their support and regards being a VIP as something that is earned and not bought.

JackpotCity does offer some tiers of elite memberships, but they make clear on their website that this different from their VIP program.

VIP Premium Support

When VIP status is achieved, players can expect 5-star customer service. In general, JackpotCity offers all of it’s player’s great customer service, with 24/7 live chat on hand to help. However, when achieving VIP status, players can expect a more personalised touch. Elite players will gain their own personal assistant, who will be on hand to help with anything you need regarding your account and achieving maximum winnings.

VIP Payments

JackpotCity VIP’s gain higher deposit limits, betting limits, and faster withdrawal times. The increase in the speed of withdrawal isn’t revealed openly on their website, nor is the specific betting or deposit limits, therefore, the statistics listed below reflect standard players, and therefore VIP players can expect anything above what is listed.

In regards to deposits, JackpotCity offers one of the widest ranges of deposit methods available on either online or mobile casinos, accepting deposits from; ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Visa Debit, Visa Electron, instaDebit, Visa, Entropay, iDEAL, Sofortuberwaisung, POLi, Envoy, EZIPay, Lobanet, UseMyFunds, eChecks, QIWI, Skrill, Direct Bank Transfer, Instant Bank, and Citadel Direct.

JackpotCity does offer fewer options for withdrawal but still offers a fair range, with most of the major services accepted. There include; ACH, Cheque, ClickandBuy, Mastercard, Neteller, Pay Spark, PayPal, instaDebit, Visa, EcoPayz, EZIPay, eChecks, QIWI, Skrill, iDebit, iBang, and Easy EFT.

Withdrawal times are equally fair, with many players commenting on how fast and efficient receiving their winnings was. It is also worth noting that unlike many sites JackpotCity offers withdrawal via checks, which can be particularly appealing to the older generation of players. The withdrawal times stipulated are as follows, but again, remember, VIP’s can expect faster withdrawal.

  • E-Wallets – 24-48 hours
  • Debit/Credit Cards – 2-6 days
  • Bank Transfers – 3-7 days
  • Cheques – 14-21 days
  • Pending Times – 24-48 hours

JackpotCity also offers a fair maximum weekly withdrawal limit of 4000 EUR ($4480/£3500), but of course, it is to be expected this number is much high with VIP and elite memberships.

Casino Credentials

JackpotCity is Owned by Digimedia Limited Casinos and is licensed by the Malta Gaming Association. They are audited and approved by eCOGRA and affiliated with Buffalo Partners.

In terms of encryption, JackpotCity protects its members by using state of the art SSL encryption technology.

Final Verdict

JackpotCity is a well-established casino both online and on mobile, that has adjusted to the man changes of the past two decades, staying relevant and loyal to their many players. They show this care for those that support them by truly putting the ‘V’ into ‘VIP’, rewarding long-serving members by awarding them VIP status invitation. With this status, players receive a slew of benefits, including higher levels of customer support, wagers, and prizes. They also receive faster withdrawal time and access to exclusive events and promotions.

The brilliant thing about this VIP process is that it gives regular players an objective to obtain and achieve. We all love feeling as though we have earned something, and by offering these VIP promotions to long-standing players, JackpotCity achieves this, whilst simultaneously making their players feel special, noticed, and appreciated.

As previously mentioned, the biggest drawback to this website is the number of countries it excludes from playing. There are 39 countries which are not allowed to access JackpotCity, and whilst this list does, of course, include some of the common entries, such as North Korea and Vatican city, huge markets such as the UK and USA have been given the cold shoulder.

Overall, in terms of the VIP lifestyle on JackpotCity, it feels as though JackpotCity has played this perfectly, offering enough information to help ensure both the genuineness of the service, and entice players, but also keeping enough cards close to their chest to make earning the VIP status seem mysterious and exclusive.