Untold Casino

Untold Casino Review

Rating: 91%

Seven extra spins with no deposit, up to $2,331 in matching bonus cash, and eight other bonus offers for players; there are many different casinos that promise a unique atmosphere and an experience that is different than the rest, but most of them fall somewhat short of that lofty goal.

Untold Casino doesn’t fall short at all, and that doesn’t just include the impressive welcome bonuses for new players; you will truly have a unique experience with a casino that feels less like playing the pokies and more like exploring a new, exciting world.

Specifically, you’re invited to join the world of Lord Untold, the leader and owner of Untold Casino. This is represented as a magical place, filled with challenge and opportunity. This casino works hard to give you the feeling that you’re not just playing the pokies, but going on a quest for riches in the realm of Lord Untold.

The fantastic bonuses, an online casino with a real personality, and did we mention over 1,800 pokies? Everything at Untold Casino seems to be “over the top” compared to other casinos, in the best way possible.

Let’s jump through the portal, take the Golden Token from Lord Untold, and see what adventure awaits in the Untold Casino.

Bonus and Promotions

The bonus offers for new players are impressive, to say the least. To start, Untold Casino will give you seven extra spins before you make your first deposit. This is a great way for you to give yourself a taste of what they have to offer.

Once you’re ready to make your first deposit, you’ll receive a 100% matching bonus up to $777. You’ll also receive a 50% matching bonus up to $777 on your second and third deposits, giving you a maximum of $2,331 in bonus cash on your first three deposits, which is a healthy welcome bonus.

One of the surprising things about the Untold Casino is that the bonuses don’t stop there. At the time of this review, there were nine additional bonuses for players to take advantage of, including bonus offers for extra spins and deposit match bonuses.

Also, part of the story attached to this casino is that Lord Untold, the fictitious “owner” of Untold Casino, hands out Golden Tokens to random people, which are good for prizes, bonuses and other perks in the casino. These are handed out in the form of emails from Lord Untold, giving you yet another way to receive bonuses.

Untold casino has a very strong focus on promotions, including a feature you’ve likely never seen at any other casino. In addition to a truly impressive lineup of promotions and bonuses, this casino actively solicits suggestions for new promotions from the players! If none of the current promotions excite you, they want to know what type of offer would, and then work to give you to you.

It’s not an exaggeration to say that Untold Casino has an unmatched focus on promotions and bonus offers for its players, and works hard to keep their players happy and coming back for more.

Games

There’s limited space for this review, which means there’s absolutely no way we could list the entire lineup of games offered by Untold Casino by name. With over 1,800 pokies alone available for play, plus the casino table games and live casino action, Untold Casino has close to two thousand games for your enjoyment.

While other casinos boast of their extensive lineup of games, few can even come close to the sheer variety of games on offer here.

This incredible variety is made possible by Untold Casino’s agreements with several different game developers, each one considered one of the best in the business. Microgaming, Play’n GO, Betsoft, Evolution Gaming, Netent and Yggdrasil all contribute their most popular games to the Untold lineup.

This selection of games includes both regular slots and the popular progressive jackpot slots; with progressive games, the jackpots can quickly build to incredible levels, and these games routinely turn players into millionaires with a single spin. Some may think it’s too good to be true, but it happens on a regular basis.

It’s not just pokies at Untold Casino, of course, as you’ll also find a full lineup of casino table games like blackjack, roulette and baccarat, and multiple variations of each of them.

Software

Another fairly unique aspect of this casino is the wide variety of software providers that power the gaming action. While many casinos rely on one or two, there are multiple different providers in use at Untold Casino.

Betsoft Gaming, Evolution Gaming, Net Entertainment, Play’n GO, Pragmatic Play and others have decades of casino experience collectively, and it’s all brought to bear on making one of the most unique gaming experiences available today.

The website, which uses HTML5 to provide the same experience no matter where it’s being accessed, has a very clean, fun design that pulls you into the world of Untold, and makes it seem like more than just another online casino.

Live Casino

Many casinos offer a selection of live casino games that put you directly into real casino action with the use of a live stream, allowing you to interact with a real dealer (and other players) in read-time. This is a great way to get a taste of real casino play from anywhere you’d like to play. In most cases, you’ll have a selection of around a dozen different live casino games to choose from.

At Untold Casino, you can choose from over 100 different live casino games, an impressive number to say the least.

Thanks to their partnership with Evolution Gaming, you’ll find the classic games you love, like roulette, baccarat and blackjack, but you’ll also find a large number of variations on those games and others, such as lightning roulette, speed baccarat and even Dream Catcher (which is similar to the popular television game show Wheel of Fortune, but in a live casino setting).

Deposit and Withdrawals

Untold Casino offers a nice selection of payment methods for players. You can make your initial deposits (and all future ones) using any of these methods:

  • Neteller
  • Skrill
  • Eps
  • Safety Pay
  • Visa
  • MasterCard
  • Maestro
  • ecoPayz
  • Paysafecard

When it comes to withdrawals, this casino does a great job of getting your cash to you fast. Any of the deposit methods can be used for withdrawals, and the wait time is more than fair; most withdrawals take approximately 24 hours to complete.

Loyalty

It should be obvious by now that Untold Casino is a bit of a different experience for players, and the same holds true when it comes to their VIP program, which rewards the loyalty of those to continue to play at the casino.

In keeping with the overall theme, the VIP program is managed by Ye Olde Untold, a relative of Lord Untold, who likes to reward those loyal to the casino. Beyond the storyline, it’s a fairly routine loyalty program, with different levels attainable through repeated play.

The VIP perks are also familiar to anyone who has played in an online casino before, including free and faster withdrawals, bonuses and a dedicated VIP manager.

Customer Support

Customer support is an important area for the folks running Untold Casino, with multiple ways for players to talk with someone at the casino if they have any questions or concerns.

The live chat feature is not open 24/7, however; customer support is only available via live chat from 0900 to 2300 GMT. However, there are other support options to choose from, including an extremely well-put-together FAQ page. This page gives very detailed answers to the most commonly asked questions, and will most likely be able to answer 80% of the questions and concerns that pop up.

In the event that the FAQ page doesn’t answer your question, there is a dedicated customer support email address and a form on the website you can fill out for support help, which is just a simpler way of contacting support via email.

The Verdict

It’s common for both casinos and reviewers to proclaim a new casino as something original, but in the case of Untold Casino it’s the only word that truly applies.

Started in 2018 by Viral Interactive Ltd. And licensed and regulated in both the UK and Malta, Untold Casino was designed to breathe fresh, new life into the concept of an online casino. With an awe-inspiring number of games to choose from (around 2,000 different games!), a sleek, well-performing website and a dedication to the happiness of their players, this casino really stands out from the crowd.

Of course, no conversation about this casino can skip the overall theme. While many casinos have some type of theme to their site, this aspect has been taken to a new level by Viral Interactive. Untold Casino doesn’t just offer you a story, it makes you a part of that story in an immersive way, pulling you into the world of Lord Untold and his friends.

There is very little to not recommend about Untold Casino, and quite a bit that is unique, original, and unmatched by any other casino online. One warning, though; you may find yourself being sucked into the world of Lord Untold.

If you’re looking for something different with an enormous selection of games, Untold Casino should earn a place on your “must experience” list this year for online gaming excitement.